🚚 Shipping & Delivery Policy
Effective Date: August 7, 2025
Website: www.sparklecode.in
At SparkleCode, we are committed to delivering our services efficiently and transparently. Please read our shipping and delivery policy to understand how we process and deliver digital services and products.
1. Nature of Our Products
SparkleCode specializes in digital services including:
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Website & App Development
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Digital Marketing
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Custom Software Solutions
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UI/UX & Design Services
As our products are digital in nature, no physical shipping is required. All services and deliverables are provided electronically via email, secure cloud links, project management platforms (like Trello, Notion, or Asana), or other agreed-upon digital channels.
2. Service Delivery Timelines
Delivery times vary depending on the scope and complexity of the service or project. Estimated delivery timelines will be clearly communicated and mutually agreed upon during the proposal or onboarding process.
Typical delivery times:
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Website Development: 7–30 business days
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App Development: 15–60 business days
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Digital Marketing Services: Ongoing (weekly/monthly deliverables)
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Bug Fixes or Minor Changes: 1–3 business days
Please note: Delays may occur if there is a delay in content, feedback, or approvals from the client side.
3. Shipping of Physical Deliverables (If Any)
In rare cases where physical items (e.g., documentation, merchandise, hard drives, etc.) are shipped, we will:
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Use trusted courier partners (e.g., Blue Dart, DTDC, Delhivery)
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Share tracking information via email
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Estimate delivery time based on your location (usually 5–10 business days within India)
Shipping charges (if applicable) will be clearly mentioned during billing.
4. Delivery Confirmation
All digital project deliveries are confirmed via:
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Email
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Project management tool updates
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Official invoice and handover documentation
Once delivered, clients are encouraged to review the work and request any minor changes within the agreed revision period.
5. Missed Deliveries or Delays
We strive to adhere to delivery timelines strictly. However, in case of unavoidable delays, we will:
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Inform you in advance
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Provide revised timelines
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Ensure timely communication at every step
6. Contact & Support
If you have questions about delivery timelines, project status, or need help accessing your deliverables, please contact us:
📧 Email: support@sparklecode.in
🌐 Website: www.sparklecode.in
7. Policy Updates
SparkleCode reserves the right to update this policy from time to time to reflect changes in our services or operations. Any updates will be posted on this page with a revised “Effective Date.”